Technical Services Department 
The Technical Services Department provides a diverse array of services to SBSA staff and to the local community. These services help assure environmental compliance and operating efficiency at SBSA through the following activities.
Information Technology (IT)
• SBSA Help Desk User Support
• Desktop computer management and support
• Software support
• Network and Application servers management and support
• Network hardware infrastructure management and support (wired and wireless environments)
• Analog and Digital (VoIP) Phone service management and support
• Emergency phone service management and support
• Unified communication architecture: integrates business communications of VoIP and computer
technologies
• Network Security management and support
• Software licensing management
• Local Area Network and Remote Access management and support
• Network services throughout 6 buildings and several temporary trailers
• Databases management and support for time keeping application, asset management
application, and several specialized plant process data collection applications, etc.
• Information Systems Project implementation and management
• Data security and data recovery management
• Document management services: Network File system and Multifunction printer support and
contract management
• Inventory management of IT equipment
• Information Systems research and education
• Uninterruptable Power Supply
• SBSA Website
• SCADA System support
Laboratory Services
• Samples are collected and analyzed 365 days a year throughout the various stages of the
Wastewater Treatment Plant process to give Plant operators quick feedback to maintain Plant
operations
• Daily, weekly, monthly, semi-annual, and annual NPDES permit compliance monitoring of the
Plant Influent, Effluent, and Biosolids
• Industrial waste analysis
• Recycled water analysis
• Monthly and annual NPDES report generation
• Provide Laboratory services to Sewer Authority Mid-Coastside on a contract basis
• Analyses certified by the California Environmental Laboratory Accreditation Program
Environmental Programs and Source Control
- Permitting, inspection and monitoring of industrial dischargers
- Permitting and inspection of groundwater dischargers
- Non Routine Discharge Authorization program, Permitting program for one-time discharges to
- the sanitary sewer
- Complaint response
- Inspection and education for facilities discharging fats, oils and grease (FOG)
- Pollution Prevention outreach and education to commercial businesses
- Sewer Science, hands on lab program for high school students to learn about the wastewater
- treatment process
- Wastewater-oriented education in local schools and environmental organizations
- Plant tours
- Act as a community resource for questions regarding disposal of waste